Core Values & Mission Statement
West Africa Catering's CORE VALUES:
The safety of our people, the environment, and property are our priorities.
Excellence in Service
WAC team members must have a desire to exceed the service expectations of the customer.
Respect for Team Members and Community
Our team members, the community from which they come and the community in which we work, are the spirit of our organization and will be treated with dignity and respect.
Personal Development and Training
Our team members will receive job specific training and educational opportunities for personal growth.
Honesty and Integrity
Our business actions will meet the highest ethical standards.
Our management will continually strive to improve company processes.
Our financial decisions will be made to assure the long term health of our customers, team members, and the company.
Accountability and Acknowledgement
All team members are held accountable for their respective responsibilities.
West Africa Catering's MISSION STATEMENT
As dealers in specialized services and support to the petroleum sector, onshore, offshore, and deep water, West Africa Catering Nigeria employs a mixture of management skills in a cost effective and innovative manner, whilst at all times bearing in mind the customers' needs.
Based on the desire to increase the range and quality of our services, whilst providing a totally professional approach, our philosophy is one of expanding our services through innovation and having the ability to offer a completely integrated management package to our customers.
Customer Service, Quality Management, and Safety are central to our ethos.
Our customer is the person depending on us for results. We take this responsibility very seriously, as do the industry leaders already availing themselves of our services. Our restaurants, offshore rigs, swamp rigs and land camps, combined with a fully stocked warehouse, specialized contractors, and our office, are the only such facilities presently available in Nigeria.
Quality management is the ability to get it right, the first time, every time and on time! By this we are able to respond to the customer's requirements, expectations and wishes. Influencing them with our experience if required, but always working towards defined goals of customer service.
Our commitment to safety, from the managing director to the worker at the job site is total. Safety management helps us to identify, eliminate, and correct hazards and near misses before accidents occur.
With the imminent start up of so many projects and changes both in Nigeria, and the rest of West Africa, we look forward to the future, sure of our ability to rise to the challenges, whilst drawing strength from our past achievements.